AugustaUtilities
Administration
Administration
Role-based access control concepts, approval thresholds, and system configuration. Identity federation is planned, not active.
Staff users
93
Roles defined
6
Pending access requests
4
Config changes (30d)
17
Customer Service Rep
42 users- View accounts
- Add notes
- Take payments
- Create service orders
Billing Supervisor
7 users- Approve adjustments
- Reverse bills
- Run billing cycle
- Manage rates (read)
Field Operations
28 users- View service orders
- Complete orders
- Record meter exchanges
Finance Analyst
9 users- View reports
- Export revenue data
- View GL distributions
System Administrator
4 users- Manage users & roles
- Configure integrations
- View audit log
- Manage rate tables
Read-Only Auditor
3 users- View accounts
- View audit log
- View reports